Sprint sent out a rather innocuous-looking notice dated February 16, which arrived at our house yesterday. Opening it reveals two interesting bits of information:
1) Sprint will be increasing the replacement fees it charges to its Total Equipment Protection (TEP) program customers based on a two-tier system; pricier phones, including all Palm devices (which, strangely, are listed under the old PalmOne brand), Blackberries, and assorted other smartphones are listed as Tier 2, meaning a $100 replacement fee (versus the $50 fee it previously charged). These changes go into effect April 19, 2009.
2) Listed among the PalmOne [sic] devices is a model I've not previously heard of: The "TREO Jones". Anyone have any idea what that is? My guess is that it's the forthcoming Treo Pro.
It's also interesting that they refer to the Palm Centro by its much less common name, the Treo 690p, which seems odd for a document meant to be read by non-technical customers.
Sloppy work, Sprint...and disappointing.
"Treo Jones"...heh heh...I just hope they don't come out with the Palm Woody next. >:^)
great post. i just received this in the mail yesterday as well, and went right to the palm section to see if the pre was listed. what else would the jones be? i cant beleive theyre doubling the cost to replace the phone. 100 bucks is still better than paying the full retail i guess.